Cloud Communication Service
CCS is our powerful communication solution in the cloud. This flexible UC system for small- to large-sized companies is already used by thousands of users, is cost-effective and grows with the individual needs of service providers and customers.
Based on Open Source
MS Teams Integration
The future-proof communication solution in the Cloud
CCS is an open source-based hybrid cloud PBX system suitable for carriers. Our solution supports carriers to provide value added services instead of just being access providers.
Our system seamlessly integrates with core networks and Unified Communications as a a Service (UCaaS) platforms, enabling smooth communication across fixed, mobile and UC services and thus streamlining communication processes.
Our Cloud Communications Service supports CISCO enterprise endpoints. The intuitive and user-friendly interface ensures convenient handling without the need for external technical support.
Your advantages as a service provider
- Unique USPs in combination with carrier strengths and products
- CCS can be integrated in carrier core networks as well as into UCaaS environments
- CCS is usable as a standalone product or to complement UCaaS or mobile carrier offers
- No dependency on large international players
Cloud Communication Service consistently relies on open source technology and a scalable Kubernetes architecture. This enables service providers to offer their customers a modern platform for telephony, video conferencing, and chat—seamlessly across all devices.
Philipp Kalb Head of Technology - Unified Communications
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Telephony and Unified Communications
Cutting Edge Technology
Fully integrated
Carrier Integration
CCS is deeply embedded in carrier provisioning processes, simplifying operations and increasing efficiency without compromising compatibility.
Microsoft Teams
Seamless integration with Microsoft Teams enables direct communication from within the collaboration solution.
- Initiate calls to landline or mobile networks directly from Teams
- Receive calls from landline or mobile networks directly on the Teams client
- Use the presence status in Teams to see if a your partner is currently in a call
Based on Open Source
CCS is built on an open-source Unified Communications platform. This provides the necessary flexibility to adapt the solution to the service provider’s needs and seamlessly integrate it into existing systems.
- Independent from third parties
- Predictable costs
- Continuous expansion
- Strong developer community
Built to scale
CCS utilizes a modern Kubernetes architecture designed for high scalability. This ensures optimal support for time-dependent workloads as well as the growth of customer and user numbers.
- Cost-efficient and resource-conserving Operation
- Configurable per service and customer
- Automated provisioning of virtual resources
Extensive API
CCS provides full API control to tailor the system to the specific requirements of businesses and seamlessly integrate it into their existing infrastructure. All functions available via the frontend can also be accessed programmatically through the API.
Example API calls:
- Manage tenants, users, and phones
- Call queue management
- Call forwarding
Maximum flexibility
Flexibility is one of many strengths of our Cloud Communications Service. Companies can choose exactly those features that they really need and activate them on a per-client basis.
This unique billing process ensures that customers only pay for services that they actually use. This makes CCS a very cost-effective and highly customizable System for seamless and efficient communication.
Our years of experience in developing and operating highly scalable and mission-critical applications ensure the high availability and future-proofing that users and operators rightfully expect from a modern UC solution.
CCS provides a standardized solution that ensures consistency and reliability across all communication channels.
CCS incorporated integrated monitoring and operational tools, empowering organizations to proactively manage and optimize insight- and troubleshooting-processes.
CCS includes an intuitive, self-care focused portal, enhancing user experience and reducing the burden on IT support.
We offer adaptable service and support models tailored to the preferences of each carrier.
We help providers stay competitive in the highly contested communications market by supporting them in reducing costs, generating stable revenue, and strengthening customer loyalty. Rather than merely acting as a technology supplier, we actively and strategically collaborate as a true partner.
We support service providers in establishing strong relationships with their customers and nurture them in order to generate additional dynamic revenue streams.
Our solution is designed to significantly reduce service provider's costs, such as reducing dependence on large commercial vendors.
We offer exceptionally affordable license fees, enabling carriers to market our product to end consumers with substantial profit margins. This strategic pricing approach ensures not only increased revenue but also boosts EBITDA performance, allowing service providers to reach their financial objectives.
As experts in Unified Communications, we provide comprehensive services and products in the telephony sector. We ensure that you can focus on what truly matters – people.
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Telephony and Unified Communications