We are there for you personally - reactively, but also proactively!

• Faults in your devices are automatically reported to us. You no longer need to contact us, we already know about it
• Consumables are checked automatically and an order is triggered for toners
• The support hotline is manned by our own experts
• We are always available outside of business hours thanks to our efficient ticket system

We have direct contact with the manufacturers of your devices and take care of communication.

• We take care of fault reports and, if necessary, technical replacement
• You don't need any specialist knowledge and can concentrate on your activities
• We liaise with the manufacturers to continuously improve service quality.

In the rare case that there are problems with the delivery of consumables or spare parts, we provide these from our well-stocked warehouse without any red tape. We also take care of the communication and urgent requests with the manufacturers.

We implement customised solutions for you in areas such as scanning, faxing, printing, security and IT integration.
Examples of practical applications:

• Current versions of documents from your QM system are available directly on the printer at all times
• Sensitive information is only printed when your staff are directly at the device and authenticate themselves using an RFID card
• With "Follow me Print", your staff always have the shortest route to a printout. The print job can be started on any device using an RFID card