Do you have an existing support contract and need assistance?

We are here for you.

The most efficient way to contact us is to send us a short email with a description of your enquiry to support@world-direct.at . This will start our structured support process and we will process your enquiry as quickly as possible.

Of course, you can also contact us by telephone if you would prefer to speak to us directly in person.

Standard Support

Response time maximum 4 hours

Customer service hours

Monday to Thursday:
8:00 - 17:00

Friday:
08:00 - 13:00

contact

Telephone number:
+43 512 564464

Email:
support@world-direct.at


Premium Support

Response time maximum 2 hours

Customer service hours

Monday to Sunday:
0:00 - 24:00

Contact us

Telephone number:
Please refer to your support contract for your 24-hour on-call number.

Email:
support@world-direct.at